Terms and ConditionsTravel advisors may charge an additional planning fee depending on the complexity of the trip.The "Kids & Teens Stay Free" promotion applies to kids and teens aged 0-17. Applicable for stays at Palace Resorts and Moon Palace. Single parents may take advantage of the "Kids & Teens Stay Free" promotion by paying the applicable single occupancy rate. One paying adult must be in the same room in order to receive the "Kids & Teens Stay Free" promotion. Promotion is based on arrival date. Children's ages must be reported in the reservation, and proof of age will be required upon check-in. If the child is 18 years old or above at the time of check-in, the difference will be charged directly to the guest at that moment. Please not that as of April 1, the "Kids & Teens Stay Free" promotion wil be modify and will only apply to children 12 years old or under.
The "Kids & Teens Stay Free" promotion wil be modify and will only apply to children 12 or under.
Stay requirements
A minimum stay of one (1) night is required for the "Kids & Teens Stay Free" promotion throughout the year, except for the following: a minimum 3-night stay is required at all family resorts on the following dates: February 12 - 18, 2026; March 29 - April 4, 2026; November 22 - 28, 2025 and November 21 - 27, 2026. A minimum 4-night stay is required at all family resorts between December 24 - 31, 2025 & 2026.
The last day of check out must be by December 21, 2026.
This promotion is not applicable to Presidential Suites in any of our properties nor rooms for adults only.
Maximum occupancy per room category applies.
Promotion is combinable with other existing promotions (minimum length of stay required, terms and conditions apply).
Reservations with overlapping dates qualify – only dates within the promotion can be considered for the service. Cancellations and rebookings will be denied. Not applicable to travel agent rates, tour operators, FAM trips, site inspections, complimentary, compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash. This promotion is not transferable to guests in other rooms.
Applicable for social groups up to a maximum of 25 rooms.
Promotion is subject to change or may be suspended at any time without prior notice. Further terms and conditions may apply.